At Rimini, we offer refined, custom-made designs with the following policies to ensure satisfaction:
1. Eligibility for Returns/Exchanges:
○ Items received incorrectly or not matching the online specifications or images.
○ Incomplete orders, where we provide the missing items or refund accordingly.
2. Return Procedures:
○ Requests must be made within 24 hours of receiving the product, and items must be in original condition.
○ Approved returns are refunded, less shipping costs.
3. Alterations:
○ Customizations (color, detail changes) prevent returns/exchanges, with the client responsible for outcomes. Clients should use the size guide carefully.
4. Shipping & Timelines:
○ Orders are delivered within 8–30 days, depending on the destination. Return shipping costs are deducted from refunds.
5. Order Cancellation:
○ Orders cannot be canceled after confirmation due to the customized nature of our products.
Rimini is committed to providing a luxury shopping experience with high-quality designs and services.
By completing your purchase on Rimini's website, you agree to all outlined policies, including the Return and Exchange Policy, Electronic Payment Policy, Terms and Conditions, and Privacy Policy.
